ClearView has moved to help risk advisers handle the new commercial environment created by the Life Insurance Framework (LIF) with what it is describing as enhancements to its life insurance quote and application system.
The enhancements, launched this week, include a new-look front-end and integrated eQuote and eApplication aimed at streamlining the application process and implementing Tele-Interviewing and Tele-Underwriting.
According to the company, the changes are intended to help reduce the administration burden on advice practices, and represent a key plank in ClearView’s Adviser Engagement Strategy and underpin the group’s life insurance application platform, AQUA (Adviser Quote Underwriting and Apply).
ClearView general manager of Distribution, Christopher Blaxland-Walker said the enhancements were the first in a series of planned upgrades for 2018 with additional enhancements to be released later this quarter.
He said the LIF had made it critical that advisers ran productive practices, supported by life insurers that offered smart product design, efficient processes and comprehensive technical training.
“We recognise that the way advisers are interacting with their clients is evolving and similarly we need to evolve and improve the way we engage with advisers to ensure we are easy to do business with,” Blaxland-Walker said. “As such, we have given our quote tool a facelift, introduced greater functionality and will continue investing in our systems and technology.”
He said ClearView had recognised the importance of research from the 2017 Investment Trends Planner Risk Report which found that managing the administration burden was one of the biggest challenges facing advice practices, and advisers wanted greater support to drive business efficiencies and manage the impact of the LIF reforms.